Then click the View Sales Tax liability report, and select on the amount under the Tax amount section. To proceed, double-check the credit memo you issued to the client and confirm that the sales tax amount is reflected accurately in the credit memo transaction. Since you didn't see the tax credited back, we can open and click review your tax return and verify the credit memo details. Typically, the amount should get back in the report. It's essential to ensure that the tax is correctly credited back in your monthly sales tax liability reports. Thank you for reaching out to us with your concern, assured, we take compliance and accurate financial reporting seriously, and I'm here to assist you in resolving this matter. Please mentioned my name in the comment section if you have follow-up questions about refunds. I'm glad to help you anytime. See the sample screenshot below.įeel free to visit our QuickBooks for Mac 2020 USer's Guide for your later reference. I've got this article for your QuickBooks Desktop version: Record a credit memo or refund in QuickBooks Desktop for Mac.Īlso, you can run the Transaction List by Customer Report to track all the transactions you've entered into the system. In the Available Credits section, mark the check you created, then click Done.From the Received from the drop-down, choose the Customer.Go to the Customer menu, then select Receive Payments.Let's now link the credit memo to the check to avoid getting open credit memos and unapplied refund checks. This ensures that QuickBooks will account for the credit and refund correctly. Leave Accounts Receivable as of the account in the detail area of the refund check.Open the credit memo you want to use for the refund.Go to Customers, then select Create Credit Memos/Refunds.After creating that, you'll need to create a refund check to complete the process. Let me share with you the correct way of recording a refund on QuickBooks Desktop.Ĭreating a Credit Memo for the refund is the most reliable path. Thank you for bringing this to our attention so that we can deal with this quickly, appreciate you for providing the detailed concern and the effort you've done in applying for the refund.
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